FAQ
- DO YOU REFUND CIGARS THAT ARRIVE DAMAGED?
- WHAT HAPPENS IF MY CIGARS DO NOT ARRIVE?
- WHAT CAN I DO ABOUT A TIGHT DRAW?
- WHAT ARE YOUR TELEPHONE NUMBERS?
- WHO AND WHERE ARE YOU?
- CAN I CHOOSE WRAPPER TONE OR COLOUR?
- DO YOU SHIP REBANDED?
- WHAT COUNTRY RECEIVES THE BEST QUALITY OF CUBAN CIGARS?
- CAN I CHOOSE A SPECIFIC FACTORY CODE?
- HOW CAN I PAY FOR MY CIGARS?
- I NOTICE THAT CUBAN CIGARS NEVER STATE WHAT WRAPPER THEY HAVE. DO THEY HAVE JUST ONE TYPE SUCH AS MADURO, OR NATURAL?
- I RECEIVED A BOX WITH 2 CUBAN SEALS, THE ONE UNDERNEATH HAD BEEN CUT AND THEN COVERED WITH A NEW SEAL.
- WHY ARE PRICES SO LOW?
- DO YOU SHIP BY COURIER WITH TRACKING NUMBER?
- WHAT IS VERIFIED BY VISA, 3D SECURITY MASTERCARD SECURE CODE?