It's easy:
1: Click on "my account" which is located the top right menu of the home page. You can click the link below.
2: When the page opens up simply click on "Lost your password?" and follow the instructions to reset your password. Make sure to check your spam or junk mail folder because you will receive an email with a link and instructions. Many customers find that email there.
https://puroexpress.com/my-account/